Ask Zac

Meet Zac

The AI copilot built for Zoom administrators. Ask questions, analyze your account, and configure at scale — all in plain English.

What Zac does

Three tools, one interface

Zac connects to your Zoom environment and gives you answers, reports, and configuration — all from a single chat.

Zoom Q&A

Ask any Zoom question in plain English. Zac answers from docs, release notes, and KB articles — with the exact portal path. Connect your account for answers specific to your environment.

  • Instant answers from Zoom's full knowledge base
  • Shows the exact admin portal path for any setting
  • Account-aware answers when you connect

Natural Language Config

Describe what you want changed. Zac builds a plan, shows you every affected user and setting, and executes after your approval.

  • Single settings or bulk changes across groups
  • Preview before any change is made
  • Full audit trail with before/after state

Adoption Reports

Generate data-backed reports from your account. Licensing, adoption scores, feature inventory, compliance checks — exportable as PDF.

  • Adoption score with category breakdown
  • License utilization and reclaim opportunities
  • Compliance scans (HIPAA, PCI-DSS)

Under the hood

How Zac works

Three layers working together — from broad Zoom knowledge to your specific account to verified execution.

Layer 1

Zac knows Zoom deeply

We’ve indexed 2,500+ support articles, 815+ API endpoints, and release notes going back years — across all 16+ Zoom products. When you ask a question, Zac searches a knowledge graph that understands relationships between settings, products, and features. Not just keywords.

What this means for you

Answers that reference the right setting, in the right product, at the right admin portal level — not a link to a generic help article.

Layer 2

Zac knows YOUR Zoom

When you connect your account, Zac reads your actual configuration — which groups have which settings locked, which users have which licenses, what features are enabled at which level. The knowledge graph gives Zac breadth. Your account gives it depth.

What this means for you

“Why is AI Companion locked for Marketing?” gets a specific answer about YOUR account, not a generic explanation of how locks work.

Layer 3

Zac verifies what it changes

When Zac makes a change, it doesn’t just call the API and move on. It reads the setting back, confirms the change actually took effect, and flags if something looks wrong. Every change is shown to you before it runs, and logged after — with before-and-after state.

What this means for you

Make a change across 450 users and know with confidence it actually happened, not just that the API said it did.

Platform coverage

One AI across your entire Zoom environment

Zac understands the settings, APIs, and documentation for every Zoom product. Ask about one, get context from all of them.

Meetings Team Chat Phone Contact Center AI Companion Rooms Webinars Quality Mgmt Zac

Updates weekly as Zoom ships new features

Meetings
Team Chat
Phone
AI Companion
Contact Center
Rooms
Webinars
Events
Virtual Agent
Quality Mgmt
Workforce Mgmt
Mail & Calendar
Clips
Docs
Whiteboard
Revenue Accelerator

2,500+

KB articles indexed

815+

API endpoints mapped

16+

Zoom products covered

Weekly

Release notes synced

Built for trust

You’re always in control

Step 1

Ask anything

No account connection needed. Ask any Zoom question and get an answer from Zac’s knowledge graph. Try it free, sign up to keep going.

Step 2

Connect and read

Let Zac read your settings. Run adoption reports, see your licensing breakdown, get personalized recommendations. Cancel anytime.

Step 3

Make changes, your way

Ask Zac to change something. It shows you a plan with every affected user and setting. Nothing happens until you say so.

Ask your first question — no signup needed.

Try Q&A free. Sign up to unlock unlimited questions, then connect your Zoom account for reports and configuration.