Ask Zac

Discover the Zoom you're missing

Most organizations use less than 30% of the Zoom features they're paying for. ZAC changes that.

Feature Discovery

Surface features you didn't know you had. ZAC analyzes your Zoom plan and shows what's available but not enabled.

  • "Your account includes AI Companion, but only 12% of users have it enabled"
  • "Zoom Clips is available on your plan but not turned on"
  • "You have Team Chat but only 3 channels—similar orgs have 15+"
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Adoption Guidance

Roll out features across your organization with step-by-step enablement plans and change management tips.

  • Personalized rollout plans based on your org size
  • Training resources and documentation links
  • Track adoption progress over time

Configuration Help

Complex setup made simple. ZAC guides you through configuration step-by-step, handling dependencies automatically.

  • Auto-receptionist and call routing setup
  • Contact Center queues, skills, and IVR flows
  • SSO, security policies, and compliance settings
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Best Practices

Get recommendations based on your organization's size, industry, and how you use Zoom.

  • "How should I structure Team Chat for 500 people?"
  • "What's the best IVR structure for a support line?"
  • "How do other companies handle meeting recordings?"

Works with all Zoom products

From Meetings to Contact Center, ZAC knows the entire platform

Meetings Team Chat Phone Contact Center Virtual Agent Webinars Events Rooms Whiteboard Clips AI Companion Quality Management Workforce Management Revenue Accelerator

Ready to unlock your Zoom potential?

Start discovering features for free. Connect your account when you're ready.

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