What happens to my existing Zoom meetings if I change my vanity URL?

Changing your vanity URL shouldn't affect existing meetings. Meeting IDs will remain the same, but you may need to update any previously shared links that include the old vanity URL.

How long does it take for a new vanity URL to become active?

After submitting your request, Zoom will review it. The approval process and activation can take a few business days, so plan accordingly.

Can I revert to my original Zoom URL if I don't like the vanity URL?

It's usually possible to revert, but it's best to contact Zoom support to ensure a smooth transition back. They can advise on any potential impact or limitations.

Is my vanity URL case-sensitive?

Generally, Zoom vanity URLs are not case-sensitive when users access the page. However, it is best practice to communicate the URL as requested to avoid confusion.

How to set up a Zoom vanity URL for SSO

Setting up a Zoom vanity URL for Single Sign-On (SSO) involves claiming a custom URL (e.g., yourcompany.zoom.us) and configuring SSO settings to authenticate users. This provides a branded and secure login experience. Request a vanity URL through Zoom, then configure your SSO settings to utilize the new domain.

Prerequisites

A Zoom Business or Enterprise account.
Admin privileges in your Zoom account.
An approved vanity URL request from Zoom. (Contact Zoom Sales or Support to request a vanity URL.)
An existing SSO configuration or a plan to implement one using a supported Identity Provider (IdP).
Access to your Identity Provider (IdP) configuration settings.

Claim Your Vanity URL

Sign in to the Zoom web portal as an administrator.
In the navigation menu, click Account Management, then Account Profile.
Locate the Vanity URL section. If your request was approved, you’ll see your requested URL listed. If not, contact Zoom support to inquire about your request status.
Click Settings next to Vanity URL

Configure SSO with Your Vanity URL

In the navigation menu, click Advanced, then Single Sign-On.
If you haven’t already configured SSO, click Enable SSO. If SSO is already enabled, review the existing configuration.
On the SSO page, verify that the Sign-in page URL and Sign-out page URL in the Basic Information section use your vanity URL. If not, you will need to configure them.
In the Service Provider (SP) Entity ID field, enter or verify that your Entity ID is configured to use your vanity URL. The standard is your vanity url.
In the Identity Provider (IdP) URL, Identity Provider Certificate, and Issuer (IdP Entity ID) fields, enter information according to your identity provider. The information will be based on SAML.
Scroll down to the Advanced Options section.
Review the settings for Sign-in flow, Sign-out flow, and Binding. Adjust these settings as needed to align with your IdP’s requirements. Typically, the default settings are appropriate.
If you need to automatically assign users licenses, roles, or add-ons, set up advanced SAML mapping. Refer to the “Setting up advanced SAML mapping” content snippet for further assistance.

Test and Verify SSO

After configuring SSO with your vanity URL, thoroughly test the configuration.
Attempt to sign in to Zoom using your vanity URL (e.g., yourcompany.zoom.us).
Verify that you are redirected to your IdP’s login page.
Enter your credentials on the IdP login page.
Confirm that you are successfully authenticated and redirected back to the Zoom web portal or Zoom application.
Test the sign-out functionality by signing out of Zoom and verifying that you are redirected to the sign-out page URL configured in your SSO settings.

Customize Branding for Your Vanity URL

Review Zoom’s branding guidelines before customizing your page.
In the navigation menu, click Account Management, then Account Profile.
Locate the Branding section. You’ll find options to customize the appearance of your Zoom web portal when accessed through your vanity URL.
Upload your organization’s logo and adjust the color scheme to match your branding.
Save your changes. These branding customizations will only apply when accessing Zoom through your vanity URL.

Using the Public Events List Associated with a Vanity URL

After successfully configuring your vanity URL, you can leverage the associated public events list to promote upcoming meetings and webinars.
Sign in to the Zoom web portal using your admin credentials.
Schedule a meeting or webinar as you normally would.
To add the meeting or webinar to the public calendar, ensure the registration is enabled.
After scheduling, the event will automatically be added to the public calendar associated with your vanity URL (e.g., yourcompany.zoom.us). Users can view and register for these events through the vanity URL.

Common Issues

Vanity URL request denied: Ensure your requested vanity URL meets Zoom’s naming requirements and is not already in use. Contact Zoom support for clarification and potential alternatives.
SSO login fails after implementing vanity URL: Double-check that the Entity ID, IdP URL, IdP Certificate, and other SSO settings are correctly configured with your vanity URL. Verify that the certificate is up to date.
Branding changes not appearing: Clear your browser cache and cookies to ensure the latest branding customizations are displayed when accessing Zoom through your vanity URL.
Users unable to access the public events list: Verify that you’ve enabled registration for the meetings and webinars you want to appear on the public calendar.
SSO errors after vanity URL change: Ensure that your Identity Provider (IdP) configuration has been updated with the new vanity URL in the relevant fields (e.g., Reply URL, Assertion Consumer Service URL).